This Privacy Policy explains how 9sgame collects, processes, stores and protects your personal information. We are committed to handling your data with care, transparency and respect — in line with recognised data-protection principles applicable to our platform.
The cards below summarise our key data-protection commitments. Full details are set out in the clauses that follow — the complete policy text is the binding reference.
All personal information collected by 9sgame is stored on secured servers with encryption in transit and at rest. We apply technical and organisational safeguards proportionate to the sensitivity of the data we hold.
9sgame does not sell, rent or trade your personal data to third parties for marketing or commercial purposes. Your information is used solely to operate your account and improve your experience on our platform.
You have the right to access, correct, port and request deletion of your personal data. We honour these rights within reasonable timescales and provide a clear channel to submit requests — outlined in Section 9 of this policy.
We process your personal data only where we have a lawful basis to do so — such as the performance of a contract with you, compliance with a legal obligation, or where you have given explicit consent for a specific purpose.
We collect only the personal data that is strictly necessary for the purposes described in this policy. We do not collect excessive or irrelevant data, and we delete or anonymise data when it is no longer required.
We use cookies and similar tracking technologies to operate the platform, analyse usage patterns and improve performance. You can manage cookie preferences through your browser settings. We do not deploy intrusive third-party advertising trackers without disclosure.
9sgame ("the Platform", "we", "us", "our") operates the website accessible at https://9sgame.cam — an English-language online gaming information and entertainment platform primarily serving users in Pakistan. We are committed to protecting the privacy and personal data of every individual who accesses or uses our Platform.
This Privacy Policy ("Policy") describes in detail what personal data 9sgame collects, why we collect it, how it is used and stored, with whom it may be shared, and what rights you have in relation to your personal data. It applies to all visitors, registered users and any other individuals whose personal data is processed in connection with the Platform.
By accessing or using the 9sgame Platform, you acknowledge that you have read, understood and agree to the data practices described in this Policy. If you do not agree with any part of this Policy, you should discontinue your use of the Platform.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, both of which are incorporated by reference into the overall framework governing your use of 9sgame.
For the purposes of this Policy, the following terms have the meanings given below:
9sgame acts as the Data Controller in respect of Personal Data collected through the Platform. As Data Controller, we are responsible for determining the purposes and means by which your Personal Data is processed and for ensuring that such processing complies with applicable data-protection standards.
If you have any questions, concerns or requests regarding the processing of your Personal Data, you may contact us using the details provided in Section 16 of this Policy. We aim to respond to all data-related enquiries within thirty (30) calendar days of receipt.
Note for Pakistani Users: Pakistan has enacted the Personal Data Protection Bill and related frameworks that may apply to the processing of your data. While 9sgame applies recognised international data-protection principles, nothing in this Policy constitutes legal advice regarding Pakistani law. Users are encouraged to review applicable local data-protection regulations independently.
9sgame collects Personal Data in the following categories, depending on how you interact with the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration, KYC verification |
| Contact Data | Email address, phone number | Account communications, support correspondence |
| Financial Data | Deposit/withdrawal method details, transaction history | Processing transactions, fraud prevention |
| Technical Data | IP address, browser type, device identifiers, operating system | Platform security, fraud detection, analytics |
| Usage Data | Pages visited, session duration, click behaviour, search queries | Platform improvement, personalisation |
| Communications Data | Support messages, feedback submissions, live chat logs | Customer service, dispute resolution |
| Location Data | Country and city derived from IP address (e.g., Karachi, Lahore, Islamabad) | Geo-compliance checks, localised content |
We do not intentionally collect special categories of sensitive Personal Data (such as racial or ethnic origin, political opinions, health data or biometric data) unless explicitly required for a regulatory purpose and with your prior consent.
We collect Personal Data through the following channels:
We process your Personal Data only where we have a lawful basis to do so. The lawful bases upon which 9sgame relies are as follows:
9sgame uses your Personal Data for the following specific purposes:
We will not use your Personal Data to make fully automated decisions that produce legal or similarly significant effects on you without providing an appropriate mechanism for human review of such decisions.
9sgame does not sell, rent or trade your Personal Data to third parties. We may, however, share your Personal Data in the following circumstances:
We engage trusted third-party service providers to assist in operating the Platform. These include payment processors, identity verification providers, cloud hosting services, analytics platforms and customer support tools. All Data Processors are bound by written data-processing agreements that restrict their use of your data to the specific purposes we have authorised.
We may disclose your Personal Data to competent authorities, courts or regulatory bodies where required to do so by law, court order or lawful request — including disclosures required under anti-money-laundering legislation, tax reporting obligations or fraud-investigation powers.
In the event of a merger, acquisition, restructuring or sale of all or part of our business assets, your Personal Data may be transferred to the relevant successor entity as part of that transaction. We will endeavour to notify you of any such transfer and the continued applicability of this Policy.
We may share your Personal Data with third parties in cases where you have given explicit, informed consent to such sharing for a specific purpose.
Our Commitment: Any third party receiving your Personal Data from 9sgame is required to maintain appropriate security standards and to use your data only for the agreed purpose. We conduct due diligence on all third-party recipients before sharing data.
Subject to applicable law, you have the following rights in relation to the Personal Data that 9sgame holds about you. To exercise any of these rights, please contact us at [email protected].
Request a copy of the Personal Data we hold about you and information about how it is being processed.
Request that inaccurate or incomplete Personal Data held about you is corrected or updated without undue delay.
Request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that we limit how we use your Personal Data in certain circumstances — for example, while a rectification request is being assessed.
Receive a copy of your Personal Data in a structured, commonly used and machine-readable format, or request that we transmit it to another controller where technically feasible.
Object to the processing of your Personal Data where we rely on legitimate interests as the lawful basis, including objection to direct marketing at any time.
We will acknowledge your request within 5 business days and aim to fulfill it within 30 calendar days. Where requests are complex or numerous, we may extend this period by a further 30 days, in which case we will notify you of the extension and its reasons. We reserve the right to request proof of identity before processing any rights request.
9sgame retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law or regulatory obligation. The following general retention principles apply:
Once the applicable retention period has expired, Personal Data is securely deleted or anonymised using appropriate technical methods.
Cookies are small text files that are placed on your device when you visit a website. They allow the site to recognise your device, remember your preferences and gather information about how you interact with the platform. Similar technologies include web beacons, pixel tags and local storage objects.
You can manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to use core Platform functions. Instructions for managing cookies in common browsers are available in their respective help documentation. Withdrawing consent to non-essential cookies does not affect the lawfulness of processing carried out before that withdrawal.
9sgame implements appropriate technical and organisational measures to protect your Personal Data against unauthorised access, accidental loss, destruction or alteration. These measures include:
Notwithstanding these measures, no method of data transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and you use the Platform at your own risk in this regard.
If you believe that your account security has been compromised, or if you become aware of any unauthorised use of your credentials, please notify us immediately at [email protected]. We will investigate and take appropriate action as quickly as possible.
As an online platform accessible globally, 9sgame may process or store Personal Data on servers located outside your country of residence, including outside Pakistan. Where Personal Data is transferred internationally, we take steps to ensure that appropriate safeguards are in place — such as standard contractual clauses, data-processing agreements or reliance on adequacy decisions — to protect your data in a manner consistent with the standards described in this Policy.
By using the Platform, you acknowledge that your Personal Data may be processed in countries with different data-protection standards than those in your jurisdiction. We will always apply the principles set out in this Policy regardless of where processing takes place.
The 9sgame Platform is strictly intended for individuals aged 18 years and above, or the higher minimum age required by the applicable operator's license jurisdiction. We do not knowingly collect Personal Data from persons under the minimum eligible age.
If we become aware that Personal Data has been collected from a minor without appropriate parental or guardian consent, we will take immediate steps to delete that information from our systems. If you believe that a minor has submitted Personal Data to 9sgame, please contact us at [email protected] so that we can investigate and act accordingly.
🔞 18+ Only. This Platform and the content it describes are for adults only. Being aged 18 or above does not automatically make gambling lawful in Pakistan. Pakistan's Prevention of Gambling Act 1977 may restrict your participation in gambling activities regardless of age. Users are solely responsible for understanding and complying with their local laws.
9sgame reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law or platform functionality. When material changes are made, the "Last Updated" date at the top of this page will be revised accordingly.
Where the changes are significant, we may provide additional notice to registered Users via the email address associated with their Account. Your continued use of the Platform after the revised Policy has been published constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed of how we are protecting your data.
If you have any questions, concerns or requests regarding this Privacy Policy or the processing of your Personal Data by 9sgame, please contact our support team using the details below. All correspondence should be written in English; Urdu assistance is available on request for users who are more comfortable communicating in Urdu.
For privacy requests, data-rights submissions and data-protection concerns:
[email protected]Subject line recommendation: "Privacy Policy Enquiry" or "Data Rights Request" to ensure routing to the correct team. We aim to acknowledge all privacy-related enquiries within 5 business days and to fully resolve them within 30 calendar days.
Our support team is ready to help with any data-related requests or questions. You can also explore our FAQ for quick answers or return to the 9sgame homepage to continue your experience.
🔞 18+ only. Gambling may not be lawful in your jurisdiction. Play responsibly.